Ace356 Privacy Policy — How is your personal information kept secure?

What information is collected?

When registering on the ace356 platform, your name, email address, mobile number, and date of birth are collected. Identity document information may also be requested for account verification purposes. For financial transactions, the necessary payment method details are stored. Device information, IP address, and browsing behavior are automatically logged while using the platform. This information is used solely to ensure a safe gaming environment and to improve the user experience.

• Name, mobile number & email (registration details)
• Payment & transaction details
• Device & IP logs (for security)
• Gaming activity & session data

How is the collected information used?

Collected information is primarily used to manage your account, process transactions, and provide customer support. This data is analyzed to ensure platform security and prevent fraud. We use anonymized statistics to better understand user preferences and gaming habits in order to deliver a more personalized experience. Emails or SMS messages may be sent as needed to inform you of new ace356 offers or important updates. You may request to opt out of marketing communications at any time.

Is information shared with third parties?

Ace356 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared with specific trusted partners for payment processing, identity verification, or fulfilling legal obligations. These partners operate under strict confidentiality agreements and may not use the information they receive for any other purpose. Information may be provided in response to lawful requests from legal authorities in Bangladesh. In no other circumstances is your information shared without your prior consent.

What should you know about cookies and tracking technologies?

Cookies are used on the ace356 website for session management, security, and improving the user experience. Essential cookies are necessary for the core functionality of the site and cannot be disabled. Analytical cookies collect anonymized statistics to help improve page performance and navigation. Optional cookies can be managed or deleted at any time from your browser settings. Disabling cookies may limit some site features, but core gaming services will remain available.

How long is your information retained?

Ace356 retains your information only for as long as necessary. Data for active accounts is kept while the account remains open, and financial transaction records are retained for a specified period in accordance with applicable laws in Bangladesh. Even after an account is closed, some information may be kept for a limited time for fraud prevention and legal purposes. Once the designated retention period ends, data is securely deleted or anonymized. Contact our support team for more details about our data retention policy.

What are your rights and level of control?

Every user of ace356 has specific rights over their own information. You may request to view your stored personal data at any time. You can apply to the support team to correct any inaccurate information. Requests to delete information are accepted under certain circumstances, though some data may need to be retained due to legal obligations. You have the option to opt out of receiving marketing messages at any time.